WHAT TO EXPECT
Our customers that require highly specialized products to maximize their independence and overall health have significant disabilities such as, neuromuscular diseases, spinal cord injuries and birth disorders.
We understand how important mobility and independence are to our customers, which is why our team strives to help you through the process, as we know it can be overwhelming.
Our RESNA-Certified Assistive Technology Professionals (ATPs) travel to your home or business and perform an evaluation in order to determine the best complex rehab technology for your individual needs. After your evaluation, you will work with our friendly home office staff that will help you manage the insurance process, gather necessary documentation and information, and advocate for you should you need it.
Once your equipment is received and assembled, we will contact you for a time when your ATP and/or Rehab Technician will deliver the equipment to your home. At the time of delivery, we make sure the chair is set to your specifications and show you how to use your new equipment safely. If you have any questions after receiving your equipment, or possibly need to schedule service or repair, please contact our office.
If you’re in the market for a new power wheelchair or are a first-time user, contact our office and we will gladly help you.